Case Studies
The key to successful procurement strategy selection is prioritising the Owner’s objectives and planning the best path to deliver those objectives on time, within budget and to the required specification. It is also imperative that the form of contract used supports the procurement method and that it is clearly drafted so as to capture the parties’ intentions and risk allocation.
The following examples illustrate good and bad procurement choices.
Wembley Stadium, London
In 2002, Wembley Stadium was demolished to make way for new 90,000 seat-venue which is now the second largest stadium in Europe, crowned by the iconic load-bearing steel arch. Despite standing today such an iconic facility, Wembley’s redevelopment was marked by extensive delays, cost overruns and disputes. It serves as a stark reminder that misaligned procurement decisions create a difficult landscape and amplify risk and friction across the whole supply chain.
Wembley National Stadium Limited (WNSL), the owner, adopted a design-build model with a GMP contract. Believing the project was well defined with few anticipated changes, WNSL selected a structure intended to prevent overspend. In practice, these choices shifted extensive design and delivery risk to the main contractor, Multiplex, before design maturity had been reached. This curtailed flexibility around budget and scope and incentivised defensive contract management. Some major bidders withdrew at tender due to the aggressive risk profile, foreshadowing the adversarial environment that followed.
As designs evolved post-award, Multiplex’s scope was repeatedly revisited, triggering over 560 design changes. The combination of an incomplete design at contract formation, a fixed-price ceiling and a stringent change mechanism created systemic pressure on programme and budget, culminating in delay, cost overrun and commercial dispute. During tender, construction costs were estimated at £326.5 million, rising to £445 by contract award and £798 million at completion. Likewise, the target completion date was originally May 2003, yet work only commenced in October 2002 and work was completed in March 2007. Multiplex announced losses exceeding £180m and the project spiraled into multiple disputes.
Downstream, supplier selection and interface management magnified problems. The relationship with the steelwork subcontractor, Cleveland Bridge, broke down amid allegations of late and incomplete design information and payment concerns. The original steel contractor left the site, prompting re-procurement – symptomatic of misaligned risk allocation and weak interface control. With numerous design changes, the fixed-price DB structure restricted WNSL’s ability to implement change without significant cost, while preserving Multiplex’s entitlement to compensation and encouraging entrenched positions rather than collaborative problem-solving. In essence, an inappropriate procurement model and contract structure were selected relative to design maturity and project volatility.
Allianz Arena, Munich
By contrast, the design-build arrangement under a lump-sum/turnkey contract was perfectly appropriate for the construction of the Allianz Arena which serves as a procurement success story.
München Stadion GmbH, the owner, prepared sufficiently clear performance specifications informed by the requirements of both club and international football. Throughout construction, this specification was barely altered, and any adjustments were handled as normal design development and value‑engineering to meet cost , buildability, safety, and tournament‑compliance requirements rather than potentially derailing variations.
Further, concentrating design and construction responsibility with one party reduced interface risk and provided certainty around time, cost, and quality. Coupled with strong client governance, reliable financing underpinned by naming‑rights revenues, and a mature, early-integrated supply chain, this strategy enabled the project to be completed within budget, to schedule in advance of the 2006 World Cup.
Practical Legal Guidance
In view of the above, below are some practical tips for consideration.
1. Align the procurement route to design maturity and anticipated change. Fixed‑price design and build or turnkey can work well where the employer’s requirements and performance specifications are clear, stable, and testable, but they are risky when the design is immature or stakeholder inputs will evolve. For this reason, the DB model combined with lump-sum/turnkey terms may be a poor fit for modern, multi-purpose stadia where early access to complete designs and a degree of contractual flexibility are essential due to projects complexity.
Where significant design development or scope uncertainty remains, consider two‑stage tendering, early contractor involvement, or more flexible models such as management contracting to facilitate parallel design and build, informed constructability input, and controlled change without claims, cost and delay inflation.
2. Make risk allocation explicit, granular, and priced. Clearly allocate design responsibility, interfaces between packages, latent/site conditions, utilities diversions, third‑party approvals, and code/safety compliance. To this end, make use of comprehensive risk and responsibility matrices and ensure the appropriate project costs are accounted for added during the cost estimation process. Further, carefully plan a risk response strategy and appropriate mitigating measures. Require bidders to price key risks or include defined client‑retained risks with agreed relief/compensation events to avoid later disputes (a Wembley lesson).
3. Choose a payment mechanism and incentives that reflect fixed‑date delivery. If cost certainty is paramount but the scope may move, avoid over‑tight GMPs with immature design; they can push risk into claims and defensive behaviour. Make testing, commissioning, and event‑day operational readiness (including activities such as crowd modelling and broadcast requirements) part of the incentivisation, not an afterthought.
4. Build robust governance, change control, and dispute avoidance into the contract. Include contemporaneous records, notice requirements, early warning mechanisms, and proactive dispute avoidance (e.g., adjudication) so issues are resolved in weeks, not months. Guidance can be taken here from certain standard form contracts such as Clause 20 of the FIDIC suite.
5. Secure and manage the supply chain with proper flow‑downs and security. Identify and lock in critical packages early. Flow down key obligations (dates, testing/performance, information management, coordination, and safety) consistently to subcontractors. Require appropriate security (performance bonds, parent company guarantees, collateral warranties) and, where relevant (for instance in PPP projects), step‑in rights and direct agreements to preserve continuity if a tier fails. Strong interface control and payment discipline reduce re‑procurement and disruption risks seen on complex stadium builds such as the Wembley project.